External Drive Troubleshooting Steps

 WINDOWSCheck the Power CableCheck the power cables are well seated in the external drive (applies  only to 3.5” external drives), and also the AC socket you are connected to.Do no have the drive connected through a USB hub.. ensure it is connected directly to the PC or laptop. Similarly make sure the adapter is connected directly to an AC outlet, and not via an extention cord.If this is a